Frequently Asked Questions
Everything you need to know about your sweet deliveries.
How do you ensure candy stays fresh during shipping?
We use climate-controlled packaging and airtight seals for all perishable items to ensure your treats arrive as fresh as the day they were made.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our delivery zones to more countries soon.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged, please contact us within 48 hours for a full refund or replacement.
Are there options for customers with dietary restrictions?
Yes, we offer a dedicated selection of sugar-free, vegan, and gluten-free candies. You can filter these options directly on our shop page.
How can I track my sweet delivery?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package in real-time.
Do you provide bulk discounts for events or parties?
Absolutely! We offer wholesale pricing for orders over 20 units. Please visit our 'Bulk Orders' page or contact our support team for a custom quote.